Now for the legal stuff: by making a Booking you are deemed to accept these Booking Terms. Bookings Bookings are made when we have confirmed your reservation and received an agreed deposit (for telephone bookings) or received full payment. Bookings must be paid for using an acceptable and valid credit or debit card or cash on arrival. Prices Rates are per room per night and include breakfast.  Availability In the rare case that due to unforeseen circumstances we cannot deliver your requested accommodation, you will be offered alternate accommodation or a full refund. Arrival and departure Check-in is from 17:00 to 21:00. Check-in times outside of those specified must be agreed with us prior to arrival. Check-out is at 10:30. Cancellations If you cancel or amend your confirmed booking within 4 weeks of your stay with us we will normally charge for any losses arising from the cancellation.  If you cancel your booking before 4 weeks we will refund your deposit less any costs involved. Amendments To amend your Booking, call us on 01803 606938. Payment The total price quoted for the Booking is payable and will be charged to your credit or debit card at the time of an internet Booking. For telephone bookings a deposit will be taken and the remainder will be payable on arrival for cheque deposit payments and on departure for deposits held on a valid credit or debit card. Conditions of stay We have some standard rules to enhance the comfort and wellbeing of our guests.  There is STRICTLY no smoking while inside the property at any time We do not accept pets Any children must be well behaved children and supervised at all times The quiet and peaceful ambiance is very important for our accommodation and guests will not make any unreasonable noise and in particular between 22.00 and 08.00 We do not accept groups of people unless previously agreed with us We reserve the right to terminate your Booking and charge you in full for the full duration of your original stay without being liable for any refund or compensation where you engage in unacceptable behaviour that causes a disturbance or nuisance to us or other guests or you breach any condition of stay. No Smoking As a special condition we will terminate your booking without notice and without being liable for any refund or compensation, we will charge you in full for the full duration of your original stay and we will charge a special cleaning surcharge of £100 if you smoke while you are anywhere inside the premises. Liability Other than for death or personal injury caused by our negligence or misrepresentation, our total liability to you is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will we be responsible for any indirect or special damages. We do not accept liability for any accident or loss from your car while on our premises, or the loss of valuables while left in your room. We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control. You are responsible for any damage or loss caused to us or our property by your act, omission, default or neglect and you agree to indemnify us and to pay us on demand the amount reasonably required to make good or remedy any such damage or loss. In the event that we need to close the hotel for whatever reason prior to your arrival we will refund any deposits in full and help you find alternative accommodation of a similar standard. We will not be liable for any additional costs whatsoever arising from this action.